Empowering individuals with intellectual and developmental differences
Join Our Team2021-09-23T11:22:10-04:00

The Arc Jacksonville provides many exciting opportunities for employment. We match talented, energetic, enthusiastic people with rewarding jobs giving you the opportunity to make a positive impact in the lives of people with intellectual and developmental differences.

A well-established agency with over 50 years of service, The Arc Jacksonville is a leader among nonprofit organizations in the Jacksonville, Florida area.

Applications must be submitted online here.

Employment applications are reviewed to ensure that you meet minimum qualifications. They are then provided to hiring managers who will contact applicants directly if they choose to arrange interviews.

Current Opportunities

Coordinate and execute internal and external communications, ensuring brand consistency through all internal and external marketing materials. Assist on special projects and events and provide assistance with fundraising through database management and administrative support.

Marketing and Communications:

  • Gather and create content for internal and external communication and lead distribution including, but not limited to the internal and external newsletters, social media, story content, website and more.
  • Leadership of the overall communication process, ensuring coordination and quality, and provide policy and process knowledge, as necessary while fostering teamwork to maximize communication efficiencies.
  • Oversee the development and deployment of communication tools and templates as they relate to the employee needs to understand the goals, objectives, strategies and organizational successes.
  • Establish and maintain guidelines and protocols for marketing, communications, data and gift entry.
  • Monitor effectiveness of marketing/communication strategy for each event and overall analyze website and social media metrics to create high impact content.
  • Manage all online marketing and communication tools including, but not limited to, agency website and social media.
  • Develop, manage and implement strategic communications program to internal and external audiences to inform and educate Arc constituent groups including participants, families, staff, board, donors and area government and civic leaders.
  • Utilize Adobe Suite and other publishing software to design, create and organize distribution of agency-wide, program/services-specific and event-specific material for traditional and non-traditional media. Meet regularly with department representatives to oversee development of collateral materials to market and enhance Arc programs and services.
  • Coordinate with marketing firm for external material graphic design, as needed.
  • Assist Vice President of Development in management of department VISTA(s), interns and other volunteers.

Fundraising and Development:

  • Manage all communications, events, and the committee for Sparc, The Arc Jacksonville’s young professionals group. Design and implement annual strategy to engage and recruit members.
  • Establish and maintain guidelines and protocols for data and gift entry and serve as lead staff for proper maintenance of all gift records, gift acknowledgement and timely donor recognition. Manage Bloomerang donor database; create and pull all donor reports.
  • Print all donor acknowledgement letters on a weekly basis and lead administrative tasks for all donor mailings. Assist with other administrative tasks as needed.
  • Assist Vice President of Development with preparation and implementation of agency events for fundraising and friend-raising, including dinners, receptions, exhibits, presentations, etc. designed to raise awareness and support for The Arc Jacksonville, Inc.

Position Objective

Provide and oversee various services that support and promote emotional stability, growth and development for clients. Direct provision of individual therapy services, group therapy services, and psychoeducational groups. Additionally, this position provides direct counseling support in times of need or emotional distress. Conduct regular assessments, interviews and treatment plans as assigned.

Recruits and supervises interns and assists in fostering relationships with institutions of higher education.

This position trains other staff members in identifying potential stressors and responds to referrals from other staff members. This position is responsible for tracking performance measures and service effectiveness.

Program Specific Functions/Standards

  • Participate in planning meetings and other activities as required to gain insight in consumer’s person-centered needs and effectively contribute in person centered planning for independent living (i.e., Annual Support Plan meetings, Implementation Plan meetings, etc.)
  • Collect information about clients and family members through interviews, observations and assessments.
  • Develop treatment plan for meeting individual and group needs and tracking progress of preventative measures or alleviation of distress in relation to treatment goals.
  • Deliver supportive services, such as individual counseling, group therapy, trainings, seminars, etc.
  • Make and review appropriate notations and records of each service specific interaction.
  • Maintain physical and digital clinical records in accordance with agency standards and relevant governing/monitoring bodies.
  • Recruit, train and manage interns to assist in providing personal enrichment services.
  • The ability to respond to consumer issues (routine and emergency) that arise without immediate supervision.
  • Make referrals for clients and or family to community resources when applicable and follow-up to assess efficacy.
  • Conduct follow-up and aftercare interviews with persons formerly receiving services, recording outcomes and plans for future follow-up.
  • The ability to assist consumers in decision making that will allow them as much control as possible over their everyday environments.
  • Ability to anticipate and plan for future services and activities in ways that efficiently make use of available work hours and minimize interference with other routines.
  • Ability to assure a high level of quality in all structured activities contracted with other companies/agencies and complete all documentation correctly and fully as required.
  • Review and comply with all Agency policies, procedures and directives, as well as those issued by the, Agency for Health Care Administration, Agency for Persons with Disabilities and other funding sources.
  • Must possess the emotional stability sufficient for performing all tasks related to the job including times of medical and behavioral crises for consumers.
  • The ability to advocate for consumers; respecting their rights, choices, and preferences.
  • Be willing and able to work flexible hours on occasion based on programmatic and consumer needs
  • Perform other duties as directed by supervisor.

Essential Agency Funtions:

  • Ongoing, responsible supervision of residents to assure safety, comfort, and protection of individual rights. The levels of that supervision are dictated by the needs of the consumers and policies of each distinct program setting.
  • The ability to perform required responsibilities in all settings without direct supervision.
  • To educate and promote awareness of the agency’s philosophy and mission through community involvement.
  • To electronically document and record events, activities, training sessions and progress as required.
  • Maintenance of appropriate dress, good hygiene and professional behavior and conduct that reflects positively on the agency’s mission and the people it serves.
  • Identification with and commitment to the agency’s values of respect and dignity for persons served, the right of people with disabilities to control their own lives as fully as possible, and the importance of integration into the community for people with disabilities.
  • Possession of positive driving record, and safe, reliable automobile for routine transportation of consumers and other work functions, sufficient to meet all applicable legal and insurance requirements.
  • To recognize abilities, deficits, and interests of residents and assist in developing a plan to address those matters.
  • To believe in and advocate for the right of people with disabilities to participate in community life to the fullest extent possible.
  • The ability to recognize safety concerns and to take the appropriate action to address them.
  • The ability to act responsibly at all times in assuring the safety and general welfare of persons served.
  • Must possess the emotional stability sufficient for performing all tasks related to the job including times of medical and behavioral crises for consumers.

Qualifications

  • Formal Education: Master’s degree in Mental Health Counseling or Social Work
  • Skills: Excellent organizational, verbal and written communication skills, interpersonal skills, effective goal setting and implementation, and creative and effective problem solving skills
  • Experience: Prior experience in disability services preferred.
  • Knowledge: Demonstrate knowledge of community resources and services, how to address independent living needs and goals, provide individualized training to persons with disabilities, and work within a team environment.
  • Must be able to pass CFS and FDLE background clearance checks
  • Must have a valid Florida driver license with a good driving record, pass a DOT physical and be willing and able to drive agency vehicles.

The Human Resources Specialist contributes to the accomplishment of practices and objectives that provide an employee-oriented, high performance culture that emphasizes quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. The Human Resources Specialist assists with the implementation of services, policies and programs and assists company managers with HR issues by providing a variety of human resource support duties. The Human Resources Specialist is also responsible for processing payroll for staff and program participants.

Specific Functions

  • Arranges for posting of job vacancies.
  • Assists with the recruitment and interview process. Processes and reviews employment applications in order to evaluate qualifications and eligibility of applicants.
  • Schedules and processes background screening for new employees and background screening updates as required.
  • Verifies I-9 documentation and employment eligibility.
  • Assists with new hire orientation.
  • Files papers and documents into appropriate employee files. Prepares new employee files.
  • Assists in maintaining the human resource database and all employee records and files. Maintains employee information by entering and updating employment and status-change data.
  • Assists with arranging and presenting employee trainings.
  • File reports for workplace injuries and illnesses.
  • Provides administrative support to the Vice President, Human Resources on all personnel matters.
  • Assist with the day-to-day operation of the Human Resources office.
  • Maintains employee confidence and protects operations by keeping human resource information confidential.
  • Provides assistance in administering employee benefit programs by conducting benefit enrollment for new employees. Explains company benefits and assists with paperwork and online enrollment.
  • Compiles payroll data such as garnishments, vacation time, insurance and other deductions.
  • Polls electronic time clocks and reviews the downloaded information for completeness and accuracy.
  • Contacts various department supervisors for any missed times.
  • Processes weekly transfer of payroll data to ADP by established deadlines.
  • Compiles internal management reports from payroll system software.
  • Addresses pay-related concerns and provides accurate payroll information.
  • Develops, manages and maintains comprehensive payroll records.

General

  • Demonstrate and encourage positive, polite interactions with people receiving services in a way that does not reflect personal opinions, values or negative emotions.
  • Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a positive and cooperative work environment. Promote a positive image of the agency and the people it serves.
  • Immediately report any emergency situations or potential safety hazards to the supervisor, as well as information obtained that may affect the health, safety and/or services for a person.
  • Review and comply with all Agency policies, procedures and directives, as well as those issued by the Agency for Persons with Disabilities and other funding sources.
  • Maintain appropriate dress, good hygiene and professional behavior and conduct that reflects positively on the agency’s mission and the people it serves.
  • Be willing and able to work flexible hours on occasion based on work needs.

Qualifications

  • Associates degree (AA) or two or more years of related experience and/or training; or equivalent combination of experience and education.
  • Excellent written and oral communication skills.
  • Basic understanding of human resource functions and employment laws.
  • Experience in payroll processing.
  • Problem-solving skills.
  • Attention to detail. Accurately and thoroughly monitors own work to ensure quality.
  • Adapts to changes in the work environment, manages competing demands and is able to deal with change, delays or unexpected events.
  • Dependable, consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
  • Actively promotes and personally observes safety and security procedures and uses equipment and materials properly.
  • Valid Florida Driver’s License with reliable, insured transportation.

** Education may be waived at the discretion of the agency.

Organization Standards:
  • Emulate The Arc Jacksonville’s Vision, Mission and Values in all daily interactions with participants, family members, guardians, and co-workers.
  • Responsibly supervise individuals to ensure safety, comfort, and protection of individual rights. Demonstrate and encourage positive, polite interactions with people receiving services in a way that does not reflect personal opinions, values or negative emotions.
  • Review available information to develop a working knowledge of each person served in regard to types of differences, medical and behavioral status, personal goals, as well as training/support methods, then use this information to provide effective, individualized interactions and supervision.
  • Assist people in making choices by educating them about options, discussing pros and cons of possible decisions and respecting choices made, unless it is likely to endanger the health and/or safety of an individual.
  • Consistently follow directions given for implementing and documenting training, support and/or behavioral plans without making changes based on personal preferences or style and participate in training to enhance skills.
  • Electronically document and record events, activities, training sessions and progress as required. View and utilize organization assigned email and other electronic databases on a regular basis to ensure accurate documentation and adequate communication is maintained.
  • Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a positive and cooperative work environment, in addition to talking to Support Coordinators, family members, health care professionals and others in a way that promotes a positive image of the organization and the people it serves.
  • Communicate clearly, respectfully and effectively to others through verbal and written methods, including appropriate content, tone and demeanor. Able to listen to and understand others.
  • Immediately address and report any emergency situations or potential safety hazards to the supervisor, as well as information obtained that may affect the health, safety and/or services for a person. Practices and promotes safe work habits and identifies areas to improve work environment.
  • Review and comply with all organizational policies, procedures, handbook and directives, as well as those issued by the Agency for Persons with Disabilities and other funding sources. Understand function, requirements, tools and processes of their position and how they fit into department/organization workflow.
  • Maintain appropriate dress, good hygiene and professional behavior and conduct that reflects positively on the organization’s mission and the people it serves.
  • Willing and able to work flexible hours on occasion based on program needs.
  • Possess a positive driving record for routine transportation of people receiving services and for other work functions, sufficient to meet all applicable legal and insurance requirements.
  • Possess the emotional stability sufficient for performing all tasks related to the job including times of medical and behavioral crises for individuals.

Program Specific Job Requirements:

  • Review available information to develop a working knowledge of each person served in regard to types of disabilities, medical and behavioral status, personal goals, as well as training/support methods, then use this information to provide effective, individualized interactions and supervision. Interact with consumers in a pleasant, respectful manner.
  • Provide training according to the directions given with the implementation plan, reporting any relevant information about progress and changes needed to the Program Assistant.
  • Document training, support and/or behavioral plans on a daily basis, accurately and independently. Report problems and barriers of note appropriately to the Program Assistant or Program Manager.
  • Plan lessons, facility and community based actives, and develop or make use of creative training/support techniques with people receiving services.
  • Provide special training, such as leading discussions, leading exercise groups, or providing computer training, as assigned.
  • Keep accurate records of attendance. Document transportation/attendance sheet accurately when assigned.
  • Reliably supervise assigned areas during special times, such as lunch or break, to ensure consumer safety.
  • Respond to medical and behavioral crises to assure the safety of consumers and staff. Recognize and report immediately any potential safety or health hazards. Complete unusual incident reports as required and submit to Program Manager.
  • Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a cooperative work environment. Assist co-workers as needed. Make positive, creative suggestions for any necessary improvements.
  • Communicate with Support Coordinators, family members, providers and others in a manner that promotes a positive image of the organization and the people it serves. Refer them to the Program Manager or the Community Living Consultant when appropriate.
  • Reliably work scheduled hours, being willing to be flexible occasionally if needed.
  • Attend required training.
  • Perform other duties as directed by the Manager

Qualifications

  • Experience working with individuals with developmental differences is desired.
  • Good communication and writing skills are required.
  • Must have valid Florida driver’s license with good driving record, be able to pass a DOT physical and be willing and able to drive agency vehicles.
  • Must be able to pass background and drug screening.

Description

  • Demonstrate and encourage positive, polite interactions with people receiving services in a way that does not reflect personal opinions, values or negative emotions.
  • Review available information to develop a working knowledge of each person served in regard to types of disabilities, medical and behavioral status, personal goals, as well as training/support methods, then use this information to provide effective, individualized interactions and supervision.
  • Assist people in making choices by educating them about options, discussing pros and cons of possible decisions and respecting choices made, unless it is likely to endanger the health and/or safety of an individual.
  • Consistently follow directions given for implementing and documenting training, support and/or behavioral plans without making changes based on personal preferences or style and participate in training to enhance skills.
  • Take all necessary steps to ensure that the confidentiality and dignity of all people receiving services are maintained at all times.
  • Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a positive and cooperative work environment, in addition to talking to Support Coordinators, family members, health care professionals andothers in a way that promotes a positive image of the Agency and the people it serves.
  • Immediately report any emergency situations or potential safety hazards to the supervisor, as well as information obtained that may affect the health, safety and/or services for a person.
  • Review and comply with all Agency policies, procedures and directives, as well as those issued by the Agency for Persons with Disabilities.
  • Maintain appropriate dress, good hygiene and professional behavior and conduct that reflects positively on the agency’s mission and the people it serves.
  • Be willing and able to work flexible hours on occasion based on program needs.
  • Possess a positive driving record and safe, reliable automobile for routine transportation of people receiving services and for other work functions, sufficient to meet all applicable legal and insurance requirements.
  • Perform other duties as directed by supervisor.

Program Specific Job Requirements:

  • Support and assist people receiving services as needed in all aspects of self-care and daily living including but not limited to toileting, feeding, showering, dressing, etc.
  • Provide responsible supervision of people receiving services to assure safety, comfort, and protection of individual rights. The levels of supervision are dictated by the needs of the consumer and policies of each distinct program setting.
  • Complete scheduled medication passes following all steps of the procedure for making medications available.
  • Prepare meals according to dietitian approved menus.
  • Perform general and scheduled housekeeping duties to ensure facility is clean and well maintained at all times. Report any maintenance issues to supervisor.
  • Provide supervision and instruction on community outings.
  • Conduct emergency procedures and drills monthly.
  • Respond to medical and behavioral crises to assure the safety of people receiving services and staff. Recognize and take action to correct any potential safety or health hazards.
  • Document training in floor books daily.
  • Support people receiving services in maintaining and protecting their personal property.
  • Assist people receiving services in making purchases, if necessary, and returning change and receipts to management.
  • Substitute for and/or assist staff as needed to assure quality training and care for people receiving services.
  • Attend required training.

Position Objective

To provide training, support and supervision to people receiving services in a respectful manner that results in the accomplishment of their personal goals; maintenance of health and safety, as well as fostering independent choices and full participation in the general community. This position focuses on supporting people who are aging and or with increased needs in the area of personal care.

Program Specific Job Requirements:

  • Review available information to develop a working knowledge of each person served in regard to types of differences, medical and behavioral status, personal goals, as well as training/support methods, then use this information to provide effective, individualized interactions and supervision. Interact with consumers in a pleasant, respectful manner.
  • Provide training according to the directions given with the implementation plan, reporting any relevant information about progress and changes needed to the Program Manager.
  • Document training, support and/or behavioral plans on a daily basis, accurately and independently, reporting any problems noted with the floor books to the Program Manager.
  • Develop or make use of creative training/support techniques with people receiving services. Conduct recreational/social/educational activities in a group setting.
  • Provide special training, such as leading discussions, leading exercise groups, or providing computer training, as assigned.
  • Provide necessary assistance with meal preparation, feeding, personal care, toileting and transfers.
  • Keep accurate records of attendance. Document transportation sheet accurately when assigned.
  • Reliably supervise assigned areas during lunch, breaks or on community outings to ensure consumer safety. Be alert to seizure activity or change in behavior.
  • Respond to medical and behavioral crises to assure the safety of consumers and staff. Recognize and report immediately any potential safety or health hazards. Complete unusual incident reports as required and submit to Program Manager.
  • Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a cooperative work environment. Assist co-workers as needed. Make positive, creative suggestions for any necessary improvements.
  • Communicate with Support Coordinators, family members, providers and others in a manner that promotes a positive image of the Agency and the people it serves. Refer them to the Program Manager or the Community Living Consultant when appropriate.
  • Reliably work scheduled hours, being willing to be flexible occasionally if needed.
  • Attend required training.
  • Perform other duties as directed by the Manager.

Agency Job Requirements:

  • Demonstrate and encourage positive, polite interactions with people receiving services in a way that does not reflect personal opinions, values or negative emotions.
  • Review available information to develop a working knowledge of each person served in regard to types of disabilities, medical and behavioral status, personal goals, as well as training/support methods, then use this information to provide effective, individualized interactions and supervision.
  • Assist people in making choices by educating them about options, discussing pros and cons of possible decisions and respecting choices made, unless it is likely to endanger the health and/or safety of an individual.
  • Consistently follow directions given for implementing and documenting training, support and/or behavioral plans without making changes based on personal preferences or style and participate in training to enhance job skills.
  • Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a positive and cooperative work environment, in addition to talking to Support Coordinators, family members, health care professionals and others in a way that promotes a positive image of the Agency and the people it serves.
  • Immediately report any emergency situations or potential safety hazards to the supervisor, as well as information obtained that may affect the health, safety and/or services for a person.
  • Review and comply with all Agency policies, procedures and directives, as well as those issued by the Agency for Persons with Disabilities and other funding sources.
  • Maintain appropriate dress, good hygiene and professional behavior and conduct that reflects positively on the agency’s mission and the people it serves.
  • Be willing and able to work flexible hours on occasion based on program needs.
  • Possess a positive driving record and safe, reliable automobile for routine transportation of people receiving services and for other work functions, sufficient to meet all applicable legal and insurance requirements.
  • Perform other duties as directed by supervisor.

Qualifications
A minimum of one year of experience working with individuals with developmental disabilities preferred. Experience supervising and working with individuals who have received a mental health diagnosis is desired. Must be able to lift up to 50 pounds and transfer non-ambulatory individuals for toileting and personal care. Good communication and writing skills required. Must have valid Florida driver’s license, pass a Department of Transportation physical and be willing and able to drive agency vehicles.

Manages and oversees the day-to-day residential services of students with intellectual disabilities living in on- and off-campus student housing, as well as manages and oversees the summer LIFE Experience program.

  • Manages operations of the Residential, Extended Services, and LIFE Experience programs
  • Supervises residential staff including hiring, training, evaluating, counseling, and terminating; schedules staff, maintains records, and submits time sheets
  • Supervises and ensures AmeriCorps ILMs complete requirements and complete documentation of services for the AmeriCorps Director
  • Ensures services are rendered according to person- and goal-oriented framework, and conducts weekly independent living trainings for residents.
  • Creates system for goal progress tracking for each resident
  • Assists staff in developing or finding creative training / support techniques for residents receiving services
  • Performs continuous evaluation of residential programs and operations for effectiveness and best practices
  • Supervises residents receiving services to ensure their health, sanitation, safety, comfort, medical needs, behavioral needs and protection of individual rights are met.  Levels of supervision are dictated by the needs of the residents and policies of each distinct program setting
  • Actively investigates opportunities and implements strategies for OCT students to further increase their participation and integration into the UNF community (this includes opportunities for socialization with other UNF students and participation in on-campus recreational activities)
  • Substitutes for and / or assists staff as needed to ensure quality training and care for residents
  • Ensures all program policies, rules, and procedures are followed
  • Ensures all Extended Services contracts, if any, are fully implemented for each resident; also ensures contracts are up-to-date including all emergency contact information;
  • Ensures all billing information regarding services rendered for residents participating in Extended Services is sent to Arc’s accounting department
  • Conducts weekly apartment checks as needed to ensure maintenance issues are addressed and corrected; ensures apartments are fully furnished, all appliances are in working condition, and apartments are cleaned and decorated after each semester
  • Acts as a liaison for the Director, Arc’s accounting department, and The District on Kernan regarding lease agreements, number of leases, lease rates negotiations, number of leases based on the needs of the upcoming OCT academic year, maintenance issues, and student resident issues; ensures apartments are maintained according to lease agreements
  • Maintains effective partnership to ensure optimal residential experience for the student
  • Updates / meets with families / guardian on any behavioral issue or discipline matters
  • Ensures residential staff collaborates with residents to participate in community and campus events
  • Investigates community resources and organizations to design and implement innovative partnerships and services
  • Communicates with parents / families / guardians regarding questions, updates, and concerns, as well as provides recommendations for further resident progress
  • Manages the planning and overall operations of the LIFE Experience Program; supervises LIFE Experience staff including hiring, training, evaluation, counseling, and terminating; schedules staff, maintains records, and submits time sheets
  • Reviews and accepts LIFE Experience applicants
  • Maintains residential emergency cell phone throughout the evening, night and weekend; manages emergency situations regarding residents and / or staff
  • Updates residential manuals, handbooks, and forms, as needed
  • Participates in OCT Steering Committee meetings and other meetings / workgroups as directed
  • Attends / presents / engages in a variety of planned city, area, and national conferences as requested in order to promote and inform others of the philosophy and practices of the residential programs
  • Maintains required residential information in AWARDS
  • Engages in cross training of all program positions to ensure effective ability to assume roles and / or complete tasks as needed
  • Becomes an Arc-approved vehicle driver, and ensures all vehicle policies and procedures are followed
  • Attends organization-wide all-staff in-service days
  • Completes other duties as assigned

Qualifications

  • Bachelor’s degree required with a minimum of 1 year experience with individuals with intellectual / developmental disabilities; experience with summer camp, residential services, and / or caregiving for adults preferred
  • Excellent writing and verbal communication skills; positive interpersonal skills; professional appearance; high energy; effectively multi-task work assignments; proficient in Microsoft Office: Excel, PowerPoint, Publisher, Word and Adobe software; organized.
  • Knowledge – Demonstrated knowledge of community resources and services; knowledge of how to effectively address holistic transition needs and goals
  • Valid Florida drivers license with good driving record and reliable, insured transportation. Ability and willingness to drive agency vehicles.
The Arc Jacksonville Village is an affordable, independent-living, apartment-style neighborhood designed to maximize community inclusion for adults with intellectual and developmental differences. Living at The Village, residents can realize their potential to live full, meaningful, inclusive and independent lives.

Our Community features 97 affordable one- and two-bedroom rental apartments, a community center with a great room, game and fitness rooms, theater, activity and meeting rooms, computer lab and dining room. Complimentary Wi-Fi is available throughout the community center and pool area. Additionally, a swimming pool, picnic area and recreational amenities are on site for residents to enjoy.

We are looking for a part-time Activities Coach (evening and weekend hours) with a passion to work with individuals with intellectual and developmental differences to join our team. In this role you will assist in the creation, implementation, and administration of social activities both within the Village community and in the greater Jacksonville community.

Qualifications

  • High school diploma or GED required. Associates degree with a major in public administration, public health, nutrition, education, or any related human services field preferred. A minimum of one year of direct experience in recreational and social programs is required. Prior experience serving people with intellectual and developmental differences preferred.
  • Valid Florida driver’s license and good driving record with a minimum of three years driving experience required. Must be able to pass a DOT physical and be willing and able to drive agency vehicles.

The hours for this position will be mostly evenings and weekends.

Provide case coordination for individuals with intellectual and developmental differences. Schedule and participate in meetings to develop support goals for increasing independence, vocational skills and personal growth. Develop strategies to assist individuals in meeting their goals and guide staff members in providing and documenting services toward goals. Provide regular and periodic reporting required by service regulations. Schedule and oversee scheduling of events and activities related to the service goals of individuals.

Assist in the responsibilities and supervision of Adult Day Training services and department staff members to support the Program Manager. Take lead in the absence of the Program Manager.

Qualifications
Experience working with individuals with developmental differences is desired. Excellent communication and writing skills required. Must have valid Florida driver’s license, be able to pass a DOT physical and be willing and able to drive agency vehicles. Must be able to pass background and drug screening.

Position Objective: To support people receiving services by supervising specialized training, habilitative and direct care services that will address the prioritized individual needs and that will result in the accomplishment of their goals. To provide services in a respectful manner, maintaining health and safety, as well as fostering independent choices and full participation in the general community.

Program Specific Job Requirements:

  • Provide oversight of the general operation of facility while exercising discretion and independent judgment. Oversee all program activities of the residential facility.
  • Provide supervision to residential staff including hiring, training, evaluating, disciplining and terminating employees. Responsible for scheduling staff, record keeping, time charging and time card submission.
  • Conduct meetings at least once a month with each staff member to discuss their work performance, goals and objectives. Complete and submit quarterly performance evaluations for each employee to the Director of Residential Services.
  • Discipline employees when necessary, ensuring that agency policies are followed and documentation is completed and filed in the individual’s personnel file.
  • Support and assist people receiving services as needed in all aspects of self-care and daily living including but not limited to toileting, feeding, showering, dressing, etc.
  • Provide responsible supervision of people receiving services to assure safety, comfort, and protection of individual rights. The levels of supervision are dictated by the needs of the consumer and policies of each distinct program setting.
  • Schedule and coordinate transportation for consumer appointments, meetings, medical and recreational needs.
  • Ensure that all prescription medications are filled and appropriately stored at the facility and that medications are distributed as scheduled and that proper documentation is maintained.
  • Complete scheduled medication passes following all steps of the procedure for making medications available.
  • Maintain the financial records for each individual receiving services at the residential facility.
  • Plan menus, purchase food and prepare meals according to dietitian approved menus.
  • Ensure that all persons receiving services have adequate clothing and personal hygiene products for their personal use at the facility at all times. Make purchases of clothing and hygiene products for people when needed, ensuring that financial procedures are followed and documentation is provided.
  • Plan and conduct training and staff meetings as required by Agency and program directives.
  • Perform general and scheduled housekeeping duties to ensure facility is clean and well maintained at all times. Report any maintenance issues to supervisor.
  • Plan scheduled activities and outings in the community. Provide supervision and instruction on community outings.
  • Conduct emergency procedures and drills monthly.
  • At least quarterly, review and update the implementation plan and/or other training documents as needed.
  • Respond to medical and behavioral crises to assure the safety of people receiving services and staff. Recognize and take action to correct any potential safety or health hazards.
  • Monitor floor books regularly to ensure that documentation of training is occurring correctly and add/remove data sheets as required.
  • Support people receiving services in maintaining and protecting their personal property.
  • Assist people receiving services in making purchases, if necessary, and returning change and receipts to management.
  • Coordinate activities related to Special Olympics.
  • Substitute for and/or assist staff as needed to assure quality training and care for people receiving services.
  • Assist staff in developing or finding creative training/support techniques with people receiving services. Make positive suggestions for program improvements as needed.
  • Attend required training.

Agency Job Requirements:

  • Demonstrate and encourage positive, polite interactions with people receiving services in a way that does not reflect personal opinions, values or negative emotions.
  • Review available information to develop a working knowledge of each person served in regard to types of disabilities, medical and behavioral status, personal goals, as well as training/support methods, then use this information to provide effective, individualized interactions and supervision.
  • Assist people in making choices by educating them about options, discussing pros and cons of possible decisions and respecting choices made, unless it is likely to endanger the health and/or safety of an individual.
  • Consistently follow directions given for implementing and documenting training, support and/or behavioral plans without making changes based on personal preferences or style and participate in training to enhance job skills.
  • Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a positive and cooperative work environment, in addition to talking to Support Coordinators, family members, health care professionals and others in a way that promotes a positive image of the Agency and the people it serves.
  • Immediately report any emergency situations or potential safety hazards to the supervisor, as well as information obtained that may affect the health, safety and/or services for a person.
  • Review and comply with all Agency policies, procedures and directives, as well as those issued by the Agency for Persons with Disabilities and other funding sources.
  • Maintain appropriate dress, good hygiene and professional behavior and conduct that reflects positively on the agency’s mission and the people it serves.
  • Be willing and able to work flexible hours on occasion based on program needs.
  • Possess a positive driving record for routine transportation of people receiving services and for other work functions, sufficient to meet all applicable legal and insurance requirements.
  • Perform other duties as directed by supervisor.

High School Diploma or GED required. Must have at least one year of experience working in a medical, psychiatric, nursing or childcare setting or with with individuals with a developmental difference or have; 30 semester hours, 45 quarter hours or 720 classroom hours of college or vocational school; or 120 hours of direct services to individuals with complex behavior problems as defined in APD’s Rule 65G-4.010(3)(b).

Must have at least one of experience working in a supervisory or managerial role. Must be reliable, patient, responsible, professional and have excellent oral and written communication skills. Must be willing to maintain 24-hour availability to meet resident and staff needs. Must have good computer skills. Must have a valid Florida driver’s license with a good driving record, be able to pass a DOT physical and be willing and able to drive agency vehicles.

This is a part time position, Monday through Thursday from 3p.m. to 7 p.m.

OBJECTIVE:

To provide appealing food and drink in an inviting and enjoyable environment for Village residents. Position includes assisting in preparing catered meals to serve, ensuring kitchen and dining room cleanliness and sanitation.

ESSENTIAL FUNCTIONS:

  • The ability to perform required responsibilities in all settings without direct supervision.
  • To educate and promote awareness of the agency’s philosophy and mission through community involvement.
  • Maintenance of appropriate dress, good hygiene and professional behavior and conduct that reflects positively on the agency’s mission and the people it serves.
  • Identification with and commitment to the agency’s values of respect and dignity for persons served, the right of people with disabilities to control their own lives as fully as possible, and the importance of integration into the community for people with disabilities.
  • To believe in and advocate for the right of individuals with IDD to participate in community life to the fullest extent possible.
  • The ability to recognize safety concerns and to take the appropriate action to address them.
  • The ability to act responsibly at all times in assuring the safety and general welfare of persons served.
    Must possess the emotional stability sufficient for performing all tasks related to the job including times of medical and behavioral crises for residents.

PROGRAM SPECIFIC FUNCTIONS/STANDARDS:

  • Comply with all Agency policies, procedures and directives as well as those issued by the Agency for Persons with Disabilities, city and state Health and Fire regulations and other funding sources. Report any potential violations to direct supervisor immediately.
  • Immediately report any emergency situations or potential safety hazards as well as any information obtained that may adversely affect the health, safety, and/or services to direct supervisor or another member of The Village leadership team if direct supervisor is not available.
  • Complete meal preparation duties in a timely and sanitary manner, as well as prepare, serve, and store food satisfactorily according to guidelines.
  • Prepare food according to menus, special dietary or nutritional restrictions, and numbers of portions served. Ensure economical use of food.
  • Ensure kitchen and dining room areas are in compliance with safety and sanitation regulations at all times, including thoroughly cleaning
  • At all times, demonstrate customer service compatible to Arc Village Mission statement.
  • Perform other duties as directed by direct supervisor.

Qualifications

  • High school diploma or GED
  • Good verbal communication skills and interpersonal skills. Skilled at working efficiently and independently and adapting quickly to last minute changes. Effective implementation in assisting to prepare and serve meals for a large number of residents, some of whom have special dietary needs or nutritional goals.
  • Some experience working within the food services industry, with direct food preparation desired.
  • Demonstrated understanding of food service, sanitation and safety of kitchen required. Food Handling Certification required.

The Occupational Therapist (OT) helps people with intellectual and developmental differences achieve health, well-being, and participation through meaningful occupations. The OT implements programs and policies approved by the Director and Vice President, Mental Health & Day Services, the ultimate purpose of which is to improve the general welfare of all persons with diverse differences. The OT will manage and train DSPs and other staff members as assigned and supervise the placement of OT students from and relationship with institutions of higher learning.

Program Specific Job Requirements:

  1. Works directly with individuals with differences by evaluating and developing treatment plans.
    Recognize abilities, deficits and interests of client’s and assists in developing a plan to address those matters.
    Evaluate client’s fine and gross motor skills, visual motor skills, social interaction skills, range of motion, functional mobility, sensory processing.
    Assists with recommendations and requests for evaluating & re-evaluating level of care changes or Significant Additional Needs (SAN) request.
    Work to help consumers achieve health, well-being, and participation through meaningful occupations, including collaborating with other services, such as adult day training (ADT), mental health and residential.
    Develops employee trainings, protocols and ergonomic assessments as needed.
    Assists in the development of meaningful programming and schedule of services for ADT staff and participants.
    Provide supervision for assistants, aids, students, and direct care staff, as appropriate.
    Develop employee trainings and protocols to assist employees in performing their jobs effectively and safely.
    Performs other job related duties assigned by the Director or Vice President.

Qualifications

  • Experience in field of disability services preferred
  • Knowledge of community resources and services
  • Must have valid Florida Driver’s License, good driving record, pass a DOT physical and be willing and able to drive agency vehicles.

Position Objective

Provide the support necessary for people with intellectual and developmental differences to achieve their desired lifestyles and increased levels of independence, productivity, and social/physical integration in their community. Schedule, coordinate, facilitate and participate in on-site training opportunities and community-based activities for individuals. Requires use of natural supports, social interaction, volunteerism and recreational/leisure activities such as going to museums, performances, movies, bowling, shopping, etc. Requires positive interactions with community partners and potential partners. Appropriate development and documentation of services provided, such as progress toward service-related goals.

***This position is funded by grant. Ongoing employment beyond the original grant period is contingent upon continued funding.***

Program Specific Job Requirements:

  • Review available information to develop a working knowledge of each person served in regard to types of disabilities, medical and behavioral status, personal goals, as well as training/support methods, then use this information to provide effective, individualized interactions and supervision. Interact with consumers in a pleasant, respectful manner.
  • Work with program participants to identify places and activities in the community that they are interested in visiting and exploring. Provide pre/post training and education regarding these activities to promote positive and informed experiences.
  • Coordinate, plan, organize and facilitate volunteer opportunities, trips into the community and on-site group training for participants to enhance their independence. Research and seek out new community inclusion and related activities to maintain high level of interest and involvement.
  • Transport participants to and from community settings; accompany, supervise and engage with them while they are participating in activities.
  • Coordinate activity schedule/calendar with other Program Assistants and agency staff members.
  • Promote positive community growth through collaboration with community partners, networking in the community and utilizing community resources to assist participants.
  • Document training, support and/or service plans on a daily basis, accurately and independently. As directed, contribute to and conduct Implementation Plans, Quarterly Summary Reports and Annual Reviews. Report problems and barriers of note appropriately to the Assistant
  • Manager or Program Manager.
  • Interact professionally and collaboratively with people receiving services, supervisors, coworkers, and other agency representatives within and outside of the agency.
  • Provide responsible supervision of people receiving services to assure safety, comfort, and protection of individual rights. The levels of supervision are dictated by the needs of the consumer and policies of each distinct program setting, including community outings and on-site activities.
  • Assist people receiving services in making purchases, if necessary, and returning change and receipts to management.
  • Attend required training.
  • Perform other duties as directed by the Assistant Manager or Program Manager.

Qualifications

  • Associate’s or Bachelor’s Degree required.
  • Experience working with individuals with developmental differences is desired. Good communication and writing skills required.
  • Must have valid Florida driver’s license with a good driving record. Must be able to pass DOT physical and be willing and able to drive agency vehicles.
  • Must be able to pass background and drug screening.

Position Objective:

To transport individuals with intellectual and developmental differences to and from the day training programs safely and efficiently.

Program Specific Job Requirements:

  • Drive agency vehicle to pick up individuals from their place of residence and transport them to the day program in the morning and transport them to their place of residence in the afternoon.
  • Document and maintain all necessary data including completing required paper and digital trip logs.
  • Provide responsible supervision of people receiving services to assure safety, comfort, and protection of individual rights. The levels of supervision are dictated by the needs of the consumer and policies of each distinct program setting.

Organization Standards:

  • Emulate The Arc Jacksonville’s Vision, Mission and Values in all daily interactions with participants, family members, guardians, and co-workers.
  • Responsibly supervise individuals to ensure safety, comfort, and protection of individual rights. Demonstrate and encourage positive, polite interactions with people receiving services in a way that does not reflect personal opinions, values or negative emotions.
  • Review available information to develop a working knowledge of each person served in regard to types of differences, medical and behavioral status, personal goals, as well as training/support methods, then use this information to provide effective, individualized interactions and supervision.
  • Assist people in making choices by educating them about options, discussing pros and cons of possible decisions and respecting choices made, unless it is likely to endanger the health and/or safety of an individual.
  • Consistently follow directions given for implementing and documenting training, support and/or behavioral plans without making changes based on personal preferences or style and participate in training to enhance skills.
  • Electronically document and record events, activities, training sessions and progress as required. View and utilize organization assigned email and other electronic databases on a regular basis to ensure accurate documentation and adequate communication is maintained.
  • Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a positive and cooperative work environment, in addition to talking to Support Coordinators, family members, health care professionals and others in a way that promotes a positive image of the organization and the people it serves.
  • Communicate clearly, respectfully and effectively to others through verbal and written methods, including appropriate content, tone and demeanor. Able to listen to and understand others.
  • Immediately address and report any emergency situations or potential safety hazards to the supervisor, as well as information obtained that may affect the health, safety and/or services for a person. Practices and promotes safe work habits and identifies areas to improve work environment.
  • Review and comply with all organizational policies, procedures, handbook and directives, as well as those issued by the Agency for Persons with Disabilities and other funding sources. Understand function, requirements, tools and processes of their position and how they fit into department/organization workflow.
  • Maintain appropriate dress, good hygiene and professional behavior and conduct that reflects positively on the organization’s mission and the people it serves.
  • Willing and able to work flexible hours on occasion based on program needs.
  • Possess a positive driving record for routine transportation of people receiving services and for other work functions, sufficient to meet all applicable legal and insurance requirements.
  • Possess the emotional stability sufficient for performing all tasks related to the job including times of medical and behavioral crises for individuals.

Qualifications

  • Experience working with individuals with developmental differences is desired.
  • Good communication, computer and writing skills required.
  • Must have valid Florida driver’s license, pass DOT physical and be willing and able to drive agency vehicles.
  • Must be able to pass background and drug screening.
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