Empowering individuals with intellectual and developmental differences
Join Our Team2022-01-03T09:33:14-05:00

The Arc Jacksonville provides many exciting opportunities for employment. We match talented, energetic, enthusiastic people with rewarding jobs giving you the opportunity to make a positive impact in the lives of people with intellectual and developmental differences.

A well-established agency with over 50 years of service, The Arc Jacksonville is a leader among nonprofit organizations in the Jacksonville, Florida area.

Applications must be submitted online here.

Employment applications are reviewed to ensure that you meet minimum qualifications. They are then provided to hiring managers who will contact applicants directly if they choose to arrange interviews.

Current Opportunities

Description

  • Demonstrate and encourage positive, polite interactions with people receiving services in a way that does not reflect personal opinions, values or negative emotions.
  • Review available information to develop a working knowledge of each person served in regard to types of disabilities, medical and behavioral status, personal goals, as well as training/support methods, then use this information to provide effective, individualized interactions and supervision.
  • Assist people in making choices by educating them about options, discussing pros and cons of possible decisions and respecting choices made, unless it is likely to endanger the health and/or safety of an individual.
  • Consistently follow directions given for implementing and documenting training, support and/or behavioral plans without making changes based on personal preferences or style and participate in training to enhance skills.
  • Take all necessary steps to ensure that the confidentiality and dignity of all people receiving services are maintained at all times.
  • Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a positive and cooperative work environment, in addition to talking to Support Coordinators, family members, health care professionals andothers in a way that promotes a positive image of the Agency and the people it serves.
  • Immediately report any emergency situations or potential safety hazards to the supervisor, as well as information obtained that may affect the health, safety and/or services for a person.
  • Review and comply with all Agency policies, procedures and directives, as well as those issued by the Agency for Persons with Disabilities.
  • Maintain appropriate dress, good hygiene and professional behavior and conduct that reflects positively on the agency’s mission and the people it serves.
  • Be willing and able to work flexible hours on occasion based on program needs.
  • Possess a positive driving record and safe, reliable automobile for routine transportation of people receiving services and for other work functions, sufficient to meet all applicable legal and insurance requirements.
  • Perform other duties as directed by supervisor.

Program Specific Job Requirements:

  • Support and assist people receiving services as needed in all aspects of self-care and daily living including but not limited to toileting, feeding, showering, dressing, etc.
  • Provide responsible supervision of people receiving services to assure safety, comfort, and protection of individual rights. The levels of supervision are dictated by the needs of the consumer and policies of each distinct program setting.
  • Complete scheduled medication passes following all steps of the procedure for making medications available.
  • Prepare meals according to dietitian approved menus.
  • Perform general and scheduled housekeeping duties to ensure facility is clean and well maintained at all times. Report any maintenance issues to supervisor.
  • Provide supervision and instruction on community outings.
  • Conduct emergency procedures and drills monthly.
  • Respond to medical and behavioral crises to assure the safety of people receiving services and staff. Recognize and take action to correct any potential safety or health hazards.
  • Document training in floor books daily.
  • Support people receiving services in maintaining and protecting their personal property.
  • Assist people receiving services in making purchases, if necessary, and returning change and receipts to management.
  • Substitute for and/or assist staff as needed to assure quality training and care for people receiving services.
  • Attend required training.

The Occupational Therapist (OT) helps people with intellectual and developmental differences achieve health, well-being, and participation through meaningful occupations. The OT implements programs and policies approved by the Director and Vice President, Mental Health & Day Services, the ultimate purpose of which is to improve the general welfare of all persons with diverse differences. The OT will manage and train DSPs and other staff members as assigned and supervise the placement of OT students from and relationship with institutions of higher learning.

Program Specific Job Requirements:

  1. Works directly with individuals with differences by evaluating and developing treatment plans.
    Recognize abilities, deficits and interests of client’s and assists in developing a plan to address those matters.
    Evaluate client’s fine and gross motor skills, visual motor skills, social interaction skills, range of motion, functional mobility, sensory processing.
    Assists with recommendations and requests for evaluating & re-evaluating level of care changes or Significant Additional Needs (SAN) request.
    Work to help consumers achieve health, well-being, and participation through meaningful occupations, including collaborating with other services, such as adult day training (ADT), mental health and residential.
    Develops employee trainings, protocols and ergonomic assessments as needed.
    Assists in the development of meaningful programming and schedule of services for ADT staff and participants.
    Provide supervision for assistants, aids, students, and direct care staff, as appropriate.
    Develop employee trainings and protocols to assist employees in performing their jobs effectively and safely.
    Performs other job related duties assigned by the Director or Vice President.

Qualifications

  • Experience in field of disability services preferred
  • Knowledge of community resources and services
  • Must have valid Florida Driver’s License, good driving record, pass a DOT physical and be willing and able to drive agency vehicles.

Position Objective

To provide training, support and supervision to people receiving services in a respectful manner that results in the accomplishment of their personal goals; maintenance of health and safety, as well as fostering independent choices and full participation in the general community. This position focuses on supporting people who are aging and or with increased needs in the area of personal care.

Program Specific Job Requirements:

  • Review available information to develop a working knowledge of each person served in regard to types of differences, medical and behavioral status, personal goals, as well as training/support methods, then use this information to provide effective, individualized interactions and supervision. Interact with consumers in a pleasant, respectful manner.
  • Provide training according to the directions given with the implementation plan, reporting any relevant information about progress and changes needed to the Program Manager.
  • Document training, support and/or behavioral plans on a daily basis, accurately and independently, reporting any problems noted with the floor books to the Program Manager.
  • Develop or make use of creative training/support techniques with people receiving services. Conduct recreational/social/educational activities in a group setting.
  • Provide special training, such as leading discussions, leading exercise groups, or providing computer training, as assigned.
  • Provide necessary assistance with meal preparation, feeding, personal care, toileting and transfers.
  • Keep accurate records of attendance. Document transportation sheet accurately when assigned.
  • Reliably supervise assigned areas during lunch, breaks or on community outings to ensure consumer safety. Be alert to seizure activity or change in behavior.
  • Respond to medical and behavioral crises to assure the safety of consumers and staff. Recognize and report immediately any potential safety or health hazards. Complete unusual incident reports as required and submit to Program Manager.
  • Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a cooperative work environment. Assist co-workers as needed. Make positive, creative suggestions for any necessary improvements.
  • Communicate with Support Coordinators, family members, providers and others in a manner that promotes a positive image of the Agency and the people it serves. Refer them to the Program Manager or the Community Living Consultant when appropriate.
  • Reliably work scheduled hours, being willing to be flexible occasionally if needed.
  • Attend required training.
  • Perform other duties as directed by the Manager.

Agency Job Requirements:

  • Demonstrate and encourage positive, polite interactions with people receiving services in a way that does not reflect personal opinions, values or negative emotions.
  • Review available information to develop a working knowledge of each person served in regard to types of disabilities, medical and behavioral status, personal goals, as well as training/support methods, then use this information to provide effective, individualized interactions and supervision.
  • Assist people in making choices by educating them about options, discussing pros and cons of possible decisions and respecting choices made, unless it is likely to endanger the health and/or safety of an individual.
  • Consistently follow directions given for implementing and documenting training, support and/or behavioral plans without making changes based on personal preferences or style and participate in training to enhance job skills.
  • Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a positive and cooperative work environment, in addition to talking to Support Coordinators, family members, health care professionals and others in a way that promotes a positive image of the Agency and the people it serves.
  • Immediately report any emergency situations or potential safety hazards to the supervisor, as well as information obtained that may affect the health, safety and/or services for a person.
  • Review and comply with all Agency policies, procedures and directives, as well as those issued by the Agency for Persons with Disabilities and other funding sources.
  • Maintain appropriate dress, good hygiene and professional behavior and conduct that reflects positively on the agency’s mission and the people it serves.
  • Be willing and able to work flexible hours on occasion based on program needs.
  • Possess a positive driving record and safe, reliable automobile for routine transportation of people receiving services and for other work functions, sufficient to meet all applicable legal and insurance requirements.
  • Perform other duties as directed by supervisor.

Qualifications
A minimum of one year of experience working with individuals with developmental disabilities preferred. Experience supervising and working with individuals who have received a mental health diagnosis is desired. Must be able to lift up to 50 pounds and transfer non-ambulatory individuals for toileting and personal care. Good communication and writing skills required. Must have valid Florida driver’s license, pass a Department of Transportation physical and be willing and able to drive agency vehicles.

Job Location: Westside – Jacksonville, FL 32210

Position Objective

Provide the support necessary for people with intellectual and developmental differences to achieve their desired lifestyles and increased levels of independence, productivity, and social/physical integration in their community. Schedule, coordinate, facilitate and participate in on-site training opportunities and community-based activities for individuals. Requires use of natural supports, social interaction, volunteerism and recreational/leisure activities such as going to museums, performances, movies, bowling, shopping, etc. Requires positive interactions with community partners and potential partners. Appropriate development and documentation of services provided, such as progress toward service-related goals.

***This position is funded by grant. Ongoing employment beyond the original grant period is contingent upon continued funding.***

Program Specific Job Requirements:

  • Review available information to develop a working knowledge of each person served in regard to types of disabilities, medical and behavioral status, personal goals, as well as training/support methods, then use this information to provide effective, individualized interactions and supervision. Interact with consumers in a pleasant, respectful manner.
  • Work with program participants to identify places and activities in the community that they are interested in visiting and exploring. Provide pre/post training and education regarding these activities to promote positive and informed experiences.
  • Coordinate, plan, organize and facilitate volunteer opportunities, trips into the community and on-site group training for participants to enhance their independence. Research and seek out new community inclusion and related activities to maintain high level of interest and involvement.
  • Transport participants to and from community settings; accompany, supervise and engage with them while they are participating in activities.
  • Coordinate activity schedule/calendar with other Program Assistants and agency staff members.
  • Promote positive community growth through collaboration with community partners, networking in the community and utilizing community resources to assist participants.
  • Document training, support and/or service plans on a daily basis, accurately and independently. As directed, contribute to and conduct Implementation Plans, Quarterly Summary Reports and Annual Reviews. Report problems and barriers of note appropriately to the Assistant
  • Manager or Program Manager.
  • Interact professionally and collaboratively with people receiving services, supervisors, coworkers, and other agency representatives within and outside of the agency.
  • Provide responsible supervision of people receiving services to assure safety, comfort, and protection of individual rights. The levels of supervision are dictated by the needs of the consumer and policies of each distinct program setting, including community outings and on-site activities.
  • Assist people receiving services in making purchases, if necessary, and returning change and receipts to management.
  • Attend required training.
  • Perform other duties as directed by the Assistant Manager or Program Manager.

Qualifications

  • Associate’s or Bachelor’s Degree required.
  • Experience working with individuals with developmental differences is desired. Good communication and writing skills required.
  • Must have valid Florida driver’s license with a good driving record. Must be able to pass DOT physical and be willing and able to drive agency vehicles.
  • Must be able to pass background and drug screening.
Organization Standards:
  • Emulate The Arc Jacksonville’s Vision, Mission and Values in all daily interactions with participants, family members, guardians, and co-workers.
  • Responsibly supervise individuals to ensure safety, comfort, and protection of individual rights. Demonstrate and encourage positive, polite interactions with people receiving services in a way that does not reflect personal opinions, values or negative emotions.
  • Review available information to develop a working knowledge of each person served in regard to types of differences, medical and behavioral status, personal goals, as well as training/support methods, then use this information to provide effective, individualized interactions and supervision.
  • Assist people in making choices by educating them about options, discussing pros and cons of possible decisions and respecting choices made, unless it is likely to endanger the health and/or safety of an individual.
  • Consistently follow directions given for implementing and documenting training, support and/or behavioral plans without making changes based on personal preferences or style and participate in training to enhance skills.
  • Electronically document and record events, activities, training sessions and progress as required. View and utilize organization assigned email and other electronic databases on a regular basis to ensure accurate documentation and adequate communication is maintained.
  • Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a positive and cooperative work environment, in addition to talking to Support Coordinators, family members, health care professionals and others in a way that promotes a positive image of the organization and the people it serves.
  • Communicate clearly, respectfully and effectively to others through verbal and written methods, including appropriate content, tone and demeanor. Able to listen to and understand others.
  • Immediately address and report any emergency situations or potential safety hazards to the supervisor, as well as information obtained that may affect the health, safety and/or services for a person. Practices and promotes safe work habits and identifies areas to improve work environment.
  • Review and comply with all organizational policies, procedures, handbook and directives, as well as those issued by the Agency for Persons with Disabilities and other funding sources. Understand function, requirements, tools and processes of their position and how they fit into department/organization workflow.
  • Maintain appropriate dress, good hygiene and professional behavior and conduct that reflects positively on the organization’s mission and the people it serves.
  • Willing and able to work flexible hours on occasion based on program needs.
  • Possess a positive driving record for routine transportation of people receiving services and for other work functions, sufficient to meet all applicable legal and insurance requirements.
  • Possess the emotional stability sufficient for performing all tasks related to the job including times of medical and behavioral crises for individuals.

Program Specific Job Requirements:

  • Review available information to develop a working knowledge of each person served in regard to types of disabilities, medical and behavioral status, personal goals, as well as training/support methods, then use this information to provide effective, individualized interactions and supervision. Interact with consumers in a pleasant, respectful manner.
  • Provide training according to the directions given with the implementation plan, reporting any relevant information about progress and changes needed to the Program Assistant.
  • Document training, support and/or behavioral plans on a daily basis, accurately and independently. Report problems and barriers of note appropriately to the Program Assistant or Program Manager.
  • Plan lessons, facility and community based actives, and develop or make use of creative training/support techniques with people receiving services.
  • Provide special training, such as leading discussions, leading exercise groups, or providing computer training, as assigned.
  • Keep accurate records of attendance. Document transportation/attendance sheet accurately when assigned.
  • Reliably supervise assigned areas during special times, such as lunch or break, to ensure consumer safety.
  • Respond to medical and behavioral crises to assure the safety of consumers and staff. Recognize and report immediately any potential safety or health hazards. Complete unusual incident reports as required and submit to Program Manager.
  • Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a cooperative work environment. Assist co-workers as needed. Make positive, creative suggestions for any necessary improvements.
  • Communicate with Support Coordinators, family members, providers and others in a manner that promotes a positive image of the organization and the people it serves. Refer them to the Program Manager or the Community Living Consultant when appropriate.
  • Reliably work scheduled hours, being willing to be flexible occasionally if needed.
  • Attend required training.
  • Perform other duties as directed by the Manager

Qualifications

  • Experience working with individuals with developmental differences is desired.
  • Good communication and writing skills are required.
  • Must have valid Florida driver’s license with good driving record, be able to pass a DOT physical and be willing and able to drive agency vehicles.
  • Must be able to pass background and drug screening.

Job Location: Corporate Headquarter – Jacksonville, FL 32209

The Human Resources Specialist contributes to the accomplishment of practices and objectives that provide an employee-oriented, high performance culture that emphasizes quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce.  The Human Resources Specialist assists with the implementation of services, policies and programs and assists company managers with HR issues by providing a variety of human resource support duties.  The Human Resources Specialist is also responsible for processing payroll for staff and program participants.

Specific Functions

  •  Arranges for posting of job vacancies.
  •  Assists with the recruitment and interview process. Processes and reviews employment applications in order to evaluate qualifications and eligibility of applicants.
  •  Schedules and processes background screening for new employees and background screening updates as required.
  •  Verifies I-9 documentation and employment eligibility.
  •  Assists with new hire orientation.
  •  Files papers and documents into appropriate employee files. Prepares new employee files.
  •  Assists in maintaining the human resource database and all employee records and files. Maintains employee information by entering and updating employment and status-change data.
  •  Assists with arranging and presenting employee trainings.
  •  File reports for workplace injuries and illnesses.
  •  Provides administrative support to the Vice President, Human Resources on all personnel matters.
  •  Assist with the day-to-day operation of the Human Resources office.
  •  Maintains employee confidence and protects operations by keeping human resource information confidential.
  •  Provides assistance in administering employee benefit programs by conducting benefit enrollment for new employees. Explains company benefits and assists with paperwork and online enrollment.
  • Compiles payroll data such as garnishments, vacation time, insurance and other deductions.
  •  Polls electronic time clocks and reviews the downloaded information for completeness and accuracy.
  •  Contacts various department supervisors for any missed times.
  •  Processes weekly transfer of payroll data to ADP by established deadlines.
  •  Compiles internal management reports from payroll system software.
  •  Addresses pay-related concerns and provides accurate payroll information.
  •  Develops, manages and maintains comprehensive payroll records.

General

1. Demonstrate and encourage positive, polite interactions with people receiving services in a way that does not reflect personal opinions, values or negative emotions.
2. Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a positive and cooperative work environment. Promote a positive image of the agency and the people it serves.
3. Immediately report any emergency situations or potential safety hazards to the supervisor, as well as information obtained that may affect the health, safety and/or services for a person.
4. Review and comply with all Agency policies, procedures and directives, as well as those issued by the Agency for Persons with Disabilities and other funding sources.
5. Maintain appropriate dress, good hygiene and professional behavior and conduct that reflects positively on the agency’s mission and the people it serves.
6. Be willing and able to work flexible hours on occasion based on work needs.

Qualifications

1. Associates degree (AA) or two or more years of related experience and/or training; or equivalent combination of experience and education.
2. Excellent written and oral communication skills.
3. Basic understanding of human resource functions and employment laws.
4. Experience in payroll processing.
5. Problem solving skills.
6. Attention to detail. Accurately and thoroughly monitors own work to ensure quality.
7. Adapts to changes in the work environment, manages competing demands and is able to deal with change, delays or unexpected events.
8. Dependable, consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

9. Actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
10. Valid Florida Driver’s License with reliable, insured transportation.

** Education may be waived at the discretion of the agency.

Job Location: Westside – Jacksonville, FL 32210

Position Objective:

To transport individuals with intellectual and developmental differences to and from the day training programs safely and efficiently.

Program Specific Job Requirements:

  • Drive agency vehicle to pick up individuals from their place of residence and transport them to the day program in the morning and transport them to their place of residence in the afternoon.
  • Document and maintain all necessary data including completing required paper and digital trip logs.
  • Provide responsible supervision of people receiving services to assure safety, comfort, and protection of individual rights. The levels of supervision are dictated by the needs of the consumer and policies of each distinct program setting.

Organization Standards:

  • Emulate The Arc Jacksonville’s Vision, Mission and Values in all daily interactions with participants, family members, guardians, and co-workers.
  • Responsibly supervise individuals to ensure safety, comfort, and protection of individual rights. Demonstrate and encourage positive, polite interactions with people receiving services in a way that does not reflect personal opinions, values or negative emotions.
  • Review available information to develop a working knowledge of each person served in regard to types of differences, medical and behavioral status, personal goals, as well as training/support methods, then use this information to provide effective, individualized interactions and supervision.
  • Assist people in making choices by educating them about options, discussing pros and cons of possible decisions and respecting choices made, unless it is likely to endanger the health and/or safety of an individual.
  • Consistently follow directions given for implementing and documenting training, support and/or behavioral plans without making changes based on personal preferences or style and participate in training to enhance skills.
  • Electronically document and record events, activities, training sessions and progress as required. View and utilize organization assigned email and other electronic databases on a regular basis to ensure accurate documentation and adequate communication is maintained.
  • Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a positive and cooperative work environment, in addition to talking to Support Coordinators, family members, health care professionals and others in a way that promotes a positive image of the organization and the people it serves.
  • Communicate clearly, respectfully and effectively to others through verbal and written methods, including appropriate content, tone and demeanor. Able to listen to and understand others.
  • Immediately address and report any emergency situations or potential safety hazards to the supervisor, as well as information obtained that may affect the health, safety and/or services for a person. Practices and promotes safe work habits and identifies areas to improve work environment.
  • Review and comply with all organizational policies, procedures, handbook and directives, as well as those issued by the Agency for Persons with Disabilities and other funding sources. Understand function, requirements, tools and processes of their position and how they fit into department/organization workflow.
  • Maintain appropriate dress, good hygiene and professional behavior and conduct that reflects positively on the organization’s mission and the people it serves.
  • Willing and able to work flexible hours on occasion based on program needs.
  • Possess a positive driving record for routine transportation of people receiving services and for other work functions, sufficient to meet all applicable legal and insurance requirements.
  • Possess the emotional stability sufficient for performing all tasks related to the job including times of medical and behavioral crises for individuals.

Qualifications

  • Experience working with individuals with developmental differences is desired.
  • Good communication, computer and writing skills required.
  • Must have valid Florida driver’s license, pass DOT physical and be willing and able to drive agency vehicles.
  • Must be able to pass background and drug screening.

Responsible for developing and implementing the development strategy for The Arc Jacksonville. Responsible for achieving established fundraising goals. Oversee all marketing, development and communications activities of the organization.

  • Create and implement an annual development/marketing/communications plan that aligns with overall Arc Jacksonville Strategic Plan goals and establishes a comprehensive and integrated program of tactics to attract financial support equal to 15% of annual agency revenue and develop a planned giving campaign. This annual plan should also include goals to achieve awareness and acceptance of the Arc agency and the people it serves among the greater Jacksonville community, the philanthropic community and peer organizations in the nonprofit community.
  • Responsibilities include management of an annual giving campaign, Circle of Giving monthly donor program, Legacy Circle program, major fundraising events and other organizational events, grant applications and reporting to public and private funders, Mission Series planning/execution, Sparc events and promotion, and outreach to existing and potential constituents and media relations with print, broadcast and social media.
  • Work with the President/CEO, managers and staff to identify program areas and/or specific initiatives for which external support for the organization is appropriate and necessary.
  • Identify, cultivate, solicit and provide stewardship of major donors and funders for organization initiatives at all financial levels.
  • Attend staff, board, committee and external meetings.
  • Oversee development and publication of an annual impact report of organization accomplishments in areas of focus identified in current Arc Jacksonville Strategic Plan.
  • Participate in development of organizations strategic plan with specific responsibility for including goals to sustain financial health.
  • Direct staff, consultants and board committees in implementing programs to increase brand recognition and organizational awareness among public and private sector constituents.
  • Manage program of informal and formal research to determine the capacity, inclination and readiness of individuals and organizations to become donors, and supporters.
  • Develop administrative policies and procedures that advance the organizations ability to secure and track financial support.
  • Supervision duties will include professional development staff, VISTA interns assigned to development/marketing activities and volunteers assisting development/marketing initiatives.
  • Work with the Boards Development and Advancement Committee and Board of Directors to develop strategies under the direction of the President/CEO and to initiate and meet aggressive fundraising goals.
  • Secure appropriate fundraising training for all Board members and key staff and provide leadership to other volunteers.
  • Supervise maintenance of comprehensive donor, prospect and constituent management system.
  • Maintain high visibility internally and externally establishing personal networks that can be called upon to help advance the strategic goals of the organization
  • Meet frequently with industry groups, friends of the organization, and other constituent groups as appropriate. Public speaking required.
  • Travel for development/marketing purposes and flexible work schedule a must.
  • Perform effectively with minimum day-to-day supervision in meeting development/marketing and communication needs of the organization.
Job Location: Westside – Jacksonville, FL 32210
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