The Arc Jacksonville’s Mental Health Services is committed to the emotional, behavioral and overall mental wellness of all individuals, not only people with IDD. Our Mental Health Services focus on addressing each person’s mental health concerns to increase independence, adjust to community social settings and reenter the workforce by taking a comprehensive and integrated approach to the connection between physical and emotional stability.

Individuals participate in private and/or group sessions to address their personal concerns. Some participants are also able to practice the skills they are learning while gaining employment experience and earning a paycheck through our Simulated Work options.

Mental Health Services are available at our Downtown (Davis Street) and Westside (Wesconnett Blvd.) locations for both full and partial days. Mental health support is also accessible to residents at The Arc Jacksonville Village.

Services offered


Individual Therapy is private one-on-one sessions focusing on the individual’s personal concerns, behaviors and reactions as well as managing symptoms. Therapy can also include family members to help build support and understanding among the most important people in a person’s life.

Individual or Family Therapy is available in-person or with telehealth services using secure Zoom accounts.

Group Psychosocial Rehabilitation (PSR)

Group PSR is education-focused and concentrates on restoring and improving independent and daily living skills such as symptom and medication management, using community services, money management, meal planning, hygiene and more. Groups also discuss how thoughts and reactions influence daily interactions.

Group Therapy

A more therapeutic approach, group therapy is designed to assist people in communicating and connecting with peers and important people in their lives. Group therapy focuses more on developing empathy and accepting differences while exploring similarities with others.


  • 18 years or older
  • A desire or need to improve current circumstances
  • A medical need for addressing mental health concerns
  • Able to communicate personal goals and desired program outcomes
  • Able to safely interact with others
  • Access to transportation
  • Have funding, either through insurance or private payment
  • Guardian(s) must be involved in the treatment process

Funding Options

  • Medicaid state plan
  • Select Medicaid Managed Care Options
  • Private payment

Referral Process

Contact the program manager to request a release of medical information or schedule a meeting and tour of The Arc Jacksonville location of interest. The person seeking services should attend along with family and/or support coordinator or case manager.


  • 904.355.0155

  • To determine eligibility and begin the enrollment process, please contact [email protected].

  • If you are seeking individual counseling services, you may contact [email protected].

Information Request